Shipping & Return Policy


We offer UPS ground shipping service. Packages generally take 7 business days from placing an order to arrival at your door but on rare occasions may take up to 14 days for delivery. If you have additional shipping questions, please call us at 1 (888) 612-4332.

At this time, we do not offer any expedited shipping options.


In the event you feel that a product you purchased doesn’t perform the way you want or expect, please let us know. We readily accept returns for unopened, unused product in its original packaging within 30 days of original delivery. Please email us at to coordinate an exchange or full refund of the purchase price. You may also go ahead and send unopened, unused product in its original packaging to us at the below address. Be sure to include the original packing slip and/or your order number so we can find the appropriate details to issue your exchange or refund.

Altus Cx
Attn: Order Returns
1800 Wazee St. Suite 300
Denver CO 80202